Aviation Travelers To Enjoy Changes In Services

The Nigerian aviation industry is undergoing changes that will delight travelers and bring a boost to the quality of service provided to travelers, the Chief Executive Officer of Wakanow, Mr Adebayo Adedeji has said.

Adedeji said that Wakanow, a travel tech company is partnering Dana Airlines to provide real time inventory and continuous flight schedule for the Nigerian travelers.

He said in a statement on Monday that the collaboration with the airlines would bring in another differentiator to the Nigerian travel industry.

“Wakanow is expected to bring in another differentiator to the Nigerian travel industry as we begin this collaboration with Dana Airlines.

“With this partnership, we are poised to change the face of domestic travel for Nigerian travelers and other tourists from across the world.

“We will bring our topnotch expertise to bear so that this collaboration will be a case study across the aviation industry,’’ he said.

Adedeji said that with Wakanow, Nigerians would continue to have bespoke services and superior customer experience across all its touch points for Dana Airlines.

Also, Chief Commercial Officer of Wakanow, Mrs Adenike Macaulay, said that the integration with Dana Airlines would unlock an expanded domestic inventory selection for its customers making Wakanow the one stop shop for domestic travel bookings in Nigeria.

“Our expertise in the travel industry will be brought to the fore in exceeding customers’ experience with Dana Airlines bookings. 

“Our workforce is ready to support Dana Airlines in surpassing customers’ expectations,’’ she said.

The Deputy Chief Executive Officer of Dana Air, Sukhjinder Mann said that Dana Airline is a leading brand in the aviation industry, committed to partnerships that would be beneficial not just to the industry, but to its teeming guests.

“Our collaboration with Wakanow is to create seamless, real-time booking options for our guests across the world and there are a lot of these partnerships in the works as part of efforts to continue to exceed the flying aspirations of our guests with improved customer experience,’’ he said.

By virtue of this partnership, Wakanow is the only official online travel agency with Dana Airlines delivering a seamless booking experience for Wakanow customers and Dana Airlines passengers to provide global standard in customer experience to the teeming customers of the airline.

Dana Air is a Nigerian airline offering domestic flights within Nigeria. The airline is based at Lagos Murtala Muhammed International Airport (LOS) and offers flights to five destinations across Nigeria.

Dana Air is a hybrid airline that offers flights that have the safety and quality onboard services of a legacy carrier but also the efficiency and price of a low-cost carrier.

The airline was founded in 2008 and launched its first flights in the same year. With both an Economy Class and Business Class cabin, the airline provides a service for passengers that are travelling for both leisure and business.

As well as scheduled flights, Dana Air also offers charter flights from Lagos.