Lagos Water Corporation (LWC) has launched its Water Ambassadors Initiative to promote water awareness, conservation, hygiene and responsible water use across the state.
LWC Managing Director, Engr. Mukhtaar Temitope Tijani, unveiled the initiative on Wednesday, September 16, 2026, at Water House, Ijora, Lagos.
He urged the newly appointed ambassadors to act with honesty, transparency and integrity.
Tijani said LWC would keep the ambassadors informed about its programmes and activities. He urged them to share accurate information with residents and serve as responsible voices for the Corporation in their communities.
He described the ambassadors as a key link between LWC and residents. According to him, they will help improve communication, gather feedback and promote public awareness about water services.
Tijani also charged them to listen to residents, promote responsible water use and protect public water infrastructure.
He said they should report community concerns to the appropriate authorities.
LWC Director, Distribution, Engr. Bolaji Ogunlewe, who represented Executive Director, Operations, Engr. Helen Omolanke Taiwo, described the ambassadors as a bridge of trust between the Corporation and communities.
He said the ambassadors would serve as the “eyes, ears and voices of LWC at the grassroots”. Their duties will include promoting water conservation, encouraging timely payment of water bills and reporting leakages, vandalism, illegal connections and other infrastructure problems.
Ogunlewe said LWC would start the initiative as a pilot in communities with active and reliable water supply.
The Corporation plans to expand it as more rehabilitated water infrastructure becomes operational.
The initiative focuses on community engagement, information sharing, infrastructure monitoring, revenue improvement, water conservation and school water awareness.
Director, Customer, Commercial and Community Engagement, Mrs. Peju Isola, said population growth, urbanisation, pollution, climate change and environmental damage continue to put pressure on water resources.
She said policies and infrastructure alone cannot solve these challenges. According to her, communities also need committed people who can promote responsible water use and sustainable water management.
Isola urged the ambassadors to provide residents with credible and timely information about LWC services. She also asked them to promote hygiene, conservation and the protection of public infrastructure.
She stressed professionalism and transparency during community engagements.
She also warned ambassadors against making informal arrangements on behalf of LWC and told them to refer issues beyond their authority to the right departments.
The programme sensitised the ambassadors on the importance of paying for water services. The Corporation said payment helps support reliable public water supply and urged ambassadors to help residents understand this link.
LWC also explained that meters exist across parts of its network. Some came through grants and development projects, while customers in other areas may pay for installation under prevailing arrangements.
The Corporation said it may not install meters where inadequate water supply could limit their effective use. It added that water pressure should improve towards the end of October, with stronger supply expected from November.
In response to infrastructure concerns, the Head of Distribution committed to responding to every reported leakage within 24 hours through the appropriate channels.
A Rural Water Association representative, Oluwatoyin Ladipo, pledged funding support for committee activities linked to the initiative.
The Corporation also gave the ambassadors training materials and outreach toolkits, including posters and other resources. It said further training would continue as they begin their community activities.
South-West Region Head, Mrs. Oluranti Taiwo, urged the ambassadors to take their new responsibilities seriously. She said their contributions would support stronger engagement between LWC and communities.
Speaking for the ambassadors, Oluwatoyin Towobola, representing Lagos Island LGA, and Ibrahim Ismail Oluwatosin, representing Apapa LGA, pledged to support the initiative.
The entire cohort took the Oath of Office, administered by Barrister Derin Dada of the LWC Legal Department.
The programme ended with the presentation of letters of appointment/engagement and certificates.
The initiative gives Lagos communities a formal role in promoting water awareness, responsible water use, infrastructure protection and sustainable water management.
LWC said the programme would help residents become active partners in protecting public water services across Lagos.
External sources
Lagos Water Corporation
Lagos State Government
